Q1 Labs Online Privacy Policy

This privacy policy was last updated on April 23, 2012.

Q1 Labs has created this privacy policy in order to disclose our information gathering and dissemination practices for this website, http://www.q1labs.com/ and http://blog.q1labs.com and http://insight.q1labs.com. Upon reading this privacy policy, you will know:

  1. The organization collecting the information from you through the website.
  2. What personally identifiable information is collected.
  3. How the information is used.
  4. With whom the information may be shared.
  5. What choices are available to you regarding collection, use, and distribution of the information.
  6. The kind of security procedures that are in place to protect the loss, misuse, or alteration of information under Q1 Labs' control.
  7. How you can access and correct any inaccuracies in the information collected about you.

Questions regarding this policy should be directed to the Q1 Labs website coordinator by emailing info at q1labs.com or writing to us at the following address:

Q1 Labs, an IBM Company
Attn: Online Marketing
170 Tracer Lane
Waltham, MA 02451

What Happens to Your Information?

Q1 Labs is the sole owner of the information it gathers on its website. Q1 Labs will only share your information with outside parties in ways that are described in this privacy policy or if we are required to do so by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law, cooperate with law enforcement agencies, or comply with a legal process served on our company

What Information is Collected and How it is Used?

  • Registration

Registration may be required in order to access certain areas of the website, such as the support and partner areas. If you choose to register on the website, we will collect contact information such as name, mailing address, email address, phone number, and company information such as company name and website URL. This information is used to provide product support or other services that you may request. The information may also be used to contact you with marketing or promotional information from Q1 Labs or our partners. You will have the opportunity to "opt-out" of such contacts when you register.

  • Contact Us

We use email links located on the "contact us" page and other areas of the site to allow you to contact us directly with any questions or comments you may have. We read every message sent in and try to reply promptly to everyone. This information is used to respond directly to your questions or comments. We may also file your comments to improve the site or our products and services, or review and discard the information. Your personal information is only shared with third parties with your explicit permission.

  • Log Files

The Q1 Labs website logs IP addresses and browser types for systems administration purposes. These logs may be analyzed to improve the value of the materials available on the website. A user's session may be tracked, but the user will be anonymous. We do not link IP addresses to any personally identifiable information.

  • Cookies

A cookie is an element of data that a website can send to your browser, which may then be stored on your system. Q1 Labs' website may use cookies to better serve you when you return to the site. You can set your browser to notify you before you receive a cookie, giving you the chance to decide whether to accept it. You can also set your browser to turn off cookies. If you do so, however, some areas of some websites may not function properly.

Third Party Service Providers

Q1 Labs may contract with third parties to assist us in managing certain functions in connection with our website, such as sending out newsletters. Q1 Labs will only provide third party service providers with the information necessary to carry out the service. Third party service providers will be contractually prevented from using the information received from Q1 Labs for any purpose other than those dictated by Q1 Labs.


The Q1 Labs website may contain links to other websites, such as partner or vendor websites. Please note that the privacy policies of these websites may differ from that of Q1 Labs. We encourage you to read the privacy policy of any website you may visit.

Choices Regarding the Use of Your Information

How to Unsubscribe from Q1 Labs Email Publications

To unsubscribe from receiving Q1 Labs marketing or promotional materials, send an email request to info at q1labs.com. Also, if an unsubscribe link appears at the end of an email, when you click on it you will be unsubscribed from such mailings.

How to Update User Information

Q1 Labs may provide a self-service capability to update your information via the website. Also, you can send an email request to info at q1labs.com to update your email address or any other information you have given to Q1 Labs.


Protecting your privacy and your information is a top priority at Q1 Labs. We have taken measures to prevent the loss, misuse, and alteration of your information. Once we receive your information that was entered into our website, it is stored behind a firewall. All Q1 Labs employees are aware of our privacy and security policies. Your information is only accessible to those employees who need it in order to perform their jobs.

Notification of Changes

If we are going to use your personally identifiable information in a manner different from that stated at the time of collection through this website, we will notify you via email. You will have a choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already collected through our site, we will post a prominent notice on our website notifying users of the change.

Privacy Policy Questions or Compliance

If you have questions about this privacy policy or feel that Q1 Labs has not complied with it, please contact the Q1 Labs website manager by emailing info at q1labs.com or writing to us at the following address:

Q1 Labs, an IBM Company
Attn: Online Marketing
170 Tracer Lane
Waltham, MA 02451