Questions regarding this policy should be directed to the Q1 Labs website coordinator by emailing info at q1labs.com or writing to us at the following address:
Q1 Labs, an IBM Company
What Happens to Your Information?
What Information is Collected and How it is Used?
Registration may be required in order to access certain areas of the website, such as the support and partner areas. If you choose to register on the website, we will collect contact information such as name, mailing address, email address, phone number, and company information such as company name and website URL. This information is used to provide product support or other services that you may request. The information may also be used to contact you with marketing or promotional information from Q1 Labs or our partners. You will have the opportunity to "opt-out" of such contacts when you register.
We use email links located on the "contact us" page and other areas of the site to allow you to contact us directly with any questions or comments you may have. We read every message sent in and try to reply promptly to everyone. This information is used to respond directly to your questions or comments. We may also file your comments to improve the site or our products and services, or review and discard the information. Your personal information is only shared with third parties with your explicit permission.
The Q1 Labs website logs IP addresses and browser types for systems administration purposes. These logs may be analyzed to improve the value of the materials available on the website. A user's session may be tracked, but the user will be anonymous. We do not link IP addresses to any personally identifiable information.
Third Party Service Providers
Q1 Labs may contract with third parties to assist us in managing certain functions in connection with our website, such as sending out newsletters. Q1 Labs will only provide third party service providers with the information necessary to carry out the service. Third party service providers will be contractually prevented from using the information received from Q1 Labs for any purpose other than those dictated by Q1 Labs.
Choices Regarding the Use of Your Information
How to Unsubscribe from Q1 Labs Email Publications
To unsubscribe from receiving Q1 Labs marketing or promotional materials, send an email request to info at q1labs.com. Also, if an unsubscribe link appears at the end of an email, when you click on it you will be unsubscribed from such mailings.
How to Update User Information
Q1 Labs may provide a self-service capability to update your information via the website. Also, you can send an email request to info at q1labs.com to update your email address or any other information you have given to Q1 Labs.
Protecting your privacy and your information is a top priority at Q1 Labs. We have taken measures to prevent the loss, misuse, and alteration of your information. Once we receive your information that was entered into our website, it is stored behind a firewall. All Q1 Labs employees are aware of our privacy and security policies. Your information is only accessible to those employees who need it in order to perform their jobs.
Notification of Changes
If we are going to use your personally identifiable information in a manner different from that stated at the time of collection through this website, we will notify you via email. You will have a choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already collected through our site, we will post a prominent notice on our website notifying users of the change.
Q1 Labs, an IBM Company